Refund Policy
Thank you for choosing BN Ayurveda Company. We strive to provide our customers with high-quality Ayurvedic products and exceptional service. If, for any reason, you are not satisfied with your purchase, we are here to help. Please review our refund policy below for information on how to proceed.
Eligibility for Refund
To be eligible for a refund, please ensure that:
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The product was purchased directly from BN Ayurveda Company.
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You provide proof of purchase, such as an order confirmation or receipt.
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The product is in its original packaging and has not been opened or used.
Refund Process
If you meet the eligibility criteria, you can initiate the refund process by contacting our customer service team at [customer service email] within [number of days, e.g., 30 days] of the purchase date. Please provide the following information:
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Your full name and contact details.
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Order number.
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Reason for the refund request.
Our customer service team will guide you through the next steps and provide instructions on returning the product.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the product.
Inspection and Processing
Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned above. If the product is deemed eligible for a refund, we will process the refund within [number of days, e.g., 7 days] of receiving the returned item.
Refund Method
Refunds will be issued using the same payment method used for the original purchase. If the original payment method is not available, alternative arrangements will be made in consultation with the customer.
Non-Refundable Items
Certain products may not be eligible for a refund due to their nature. These include:
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Perishable goods.
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Products that have been opened or used.
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Digital products.
Changes to the Refund Policy
BN Ayurveda Company reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
By making a purchase from BN Ayurveda Company, you acknowledge and agree to our refund policy.